Frequently asked online pharmacy queries

Online Pharmacy Queries

  1. Is it safe to buy medications online?

Yes, it is absolutely safe to purchase drugs online. There are many online drugstores available over the internet. You can choose any internet pharmacy which is a trustworthy one and which sells authentic meds. If the internet based pharmacy operates in a legal manner, then it is very much safe to procure drugs over the online medium and you need not worry about anything.

  1. Is there any limit on the prescription drug quantity which I will buy?

According to the US Food and Drugs Administration, you can order a supply of medicines intended for personal use, for a maximum of ninety days.

  1. Are generic drugs safe?

Generic drugs are considered safe for treating specific medical conditions. You have to choose a proper online drugstore which sells genuine and quality generic pills. You also need to check if the online drugstore furnishes generic meds by directly procuring them from the manufacturers or if they involve any intermediaries. This helps you to determine the authenticity of the generic pills. Generic medicines in fact have the same active ingredient and are also bio-equivalent to that of the brand meds. Generic formulation of medicines also provide the same therapeutic effects as the branded ones, so generic pills are safe to consume.

  1. Should I need to check if the pharmacy is licensed?

Yes, this is an absolute requirement. There are many illegal online pharmacies in operation which happen to supply counterfeit pills to customers. To avert receiving sham pills, it is important to check if the online drugstore is licensed and if it sells only FDA approved meds.

  1. How will I know if my order has been shipped?

You can track the status of your order over the online tracking system and you can also know when your product will be delivered to you or where has it reached.

  1. What if I don’t find the drugs I am looking for?

You can always call our customer representative team any time and seek help from us. Our team of specialists will guide you and will help you find the drugs you need and also will assist you for further queries.

  1. How should I refill my order?

You can refill your order by logging into your account and selecting the refill button. Your prescription will be saved with us and so the drugs to be refilled will be automatically reflecting. You can proceed to make the payment in order to refill your prescription.

  1. Is there a possibility to change the shipping address of my order?

Yes, you have the possibility of changing your shipping address. You can either contact the online pharmacy over email or by call to get your physical address changed. You can also login the site and edit the shipping details.

  1. How long will it take to process and ship an order?

It depends upon the availability of the stock. If the product you ordered is in stock, then it will be shipped the same day and will be delivered within the estimated delivery date provided at the time of ordering the med. Any delay in shipping your order will be intimated to you always.

  1. Is there a need to submit my personal information while ordering a drug?

An online pharmacy will only require basic personal information like your name, age, contact number, your medical condition, and address for communication. Your personal information will be kept safe and secure always.

  1. What are the payment modes available with online pharmacies?

Online pharmacies have various payment modes like the Visa, Maestro for your debit card, credit card processing and also have an encrypted server to keep your transaction safe from data piracy.